Close the valve before anything else
Fulton County says the main shutoff is typically in the garage or basement behind an outdoor faucet, or outside below one. Closing it first caps how much water has to be removed and dried, and it keeps the loss from reaching more rooms. Leaving the supply open lets pressure keep feeding the loss while the cleanup waits.
Where burst pipe water travels
Water follows gravity and framing, running along joists, down wall cavities and across subfloors before it soaks the rooms beneath.
- Wall cavities beside the failed pipe
- Ceilings and light fixtures below
- Insulation, baseboards and trim
- Flooring and subfloor edges
How the cleanup proceeds
With the valve closed, the water extraction crew removes standing water, thermal imaging traces hidden moisture, and wet drywall or insulation is opened where drying cannot reach. Air movers and dehumidifiers then run until readings match a dry reference. Rebuild work is priced after the structure is dry.



